Patient Financial Services

As a courtesy to you, your Memorial Health provider or service will file an insurance claim with your insurance carrier(s). It is important that you provide accurate and complete insurance information at the time of registration.

Billing

If you have questions about your bill, please don’t hesitate to call the phone contact number listed on your bill. We understand that with the complexity of insurance claims, plan options, and timing, it can be confusing. Our patient financial service representatives do this all day, everyday, so that they can be very helpful. If you are unable to pay your balance in full, call us to discuss payment arrangements for your account.

Your bill may cover many aspects of your care – nursing care, lab testing, radiology medications, etc. In some cases, you may receive a separate bill for physicians’ services, including services provided by radiologists and Emergency Department physicians.

Unpaid balances, including all applicable deductibles, co-payments and any non-covered services, are your responsibility, and are due within 30 days upon receipt of the statement. In the case of bills from Memorial Hospital, if you pay your Memorial invoice by the due date shown on your first billing, you receive a 10% prompt pay discount on your balance.

For more specifics related to Memorial Hospital billing, click here.

Hours

Monday – Friday: 8 am – 4:30 pm