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Visitor Information

Visitors welcome.
And encouraged.

Part of the patient experience at Memorial includes being seen by dedicated doctors, caring nurses, and supportive family and friends.

Visitor Guidelines

Memorial Health promotes the involvement and support of family and friends as part of providing quality patient care. We encourage visitation in a manner that promotes healing, balances the needs of all patients and visitors in the facility, and creates a safe and secure environment.

Our current visitation policy states:

For patients admitted to the Inpatient Pavilion of Memorial Hospital, each patient may have two visitors during visitation hours of 8 a.m. to 7 p.m.  Visitors must enter through the Memorial Inpatient Pavilion (Entrance A).

Maternity patients of the Memorial Miracle Life Center may have two visitors during triage/labor/delivery. Up to four visitors at a time (in addition to siblings) may visit after delivery.

For patients receiving outpatient care (Urgent Care/procedures/surgeries/testing/imaging/therapies) at Memorial Hospital or at a Memorial medical center/service location, one support person will be allowed in the room if determined appropriate. Visitors may be asked to wait in the waiting room/lobby at the discretion of the staff. Children who accompany a patient must be properly supervised by a non-patient adult in all waiting areas.

For patients receiving Emergency Room services at Memorial Hospital, two support persons will be allowed in the room if determined appropriate. Visitors may be asked to wait in the waiting room/lobby at the discretion of the staff. Children under the age of 18 will be permitted to visit, and must be accompanied and properly supervised by a non-patient adult.

Visitors to Memorial Health should be free from contagious/communicable illnesses and should practice good hand hygiene while visiting.

Masking may be required for visitors based on specific patient situations, such as when a patient is in isolation. Masks are also recommended for visitors if they are experiencing any respiratory symptoms. We will have masks available for anyone who is more comfortable wearing one.

Children under the age of 18 will be permitted to visit most units and must be accompanied and properly supervised by a non-patient adult.

In addition, visitation exceptions will be made in the case of patients under the age of 18, end-of-life situations, and patients with disabilities.

Hospital Campus Map


Take a look to see what entrance you should use.

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FOOD & MEALS

Our Bistro ’52 is located on the First Floor of the Inpatient Pavilion and provides a variety of freshly prepared foods, as well as Grab & Go options. View the current menu here.

Full-Service Hours
Monday – Friday: 6:30am – 2:30pm
Weekends and major holidays: 7am to 1:30pm

Self-Service Hours
24 hours a day. Outside of full-service hours, the Bistro is self-service, self-checkout. Credit card transactions are available but we are unable to accept cash transactions during these hours.

Vending machines in the Emergency Department offer snack foods, candy, and beverages.

Free coffee stations are located in the lobby of the Emergency Department, in the Heart & Surgical Pavilion lobby, and in the Miracle Life Center.

Outdoor seating is available in the Healing Gardens and on the patio of Bistro ’52.

View our Food & Gift locations map here.

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THE MEMORIAL AUXILIARY GIFT SHOPS

Located on the First Floor of the Inpatient Pavilion, The Giftery offers personal care items, gifts, jewelry, baby gifts, greeting cards, candy, flower arrangements, and balloons. Our Memorial Auxiliary volunteers can assist with all your shopping needs! All proceeds are donated to the Memorial to improve and enhance the patient experience. Current hours are

Monday – Friday: 10:30am – 2:30pm
Monday – Tuesday: 4 – 7pm
Saturday: 9:30am – 1:30pm

Located within our Memorial Cancer Center, our second Gift Shop named Journeys is designed with oncology patients and caregivers in mind! It offers items for those undergoing treatments, like wig caps, turbans, specialty skincare and more. In addition, the Giftery has a selection of inspirational gifts, snacks, and candies. Patients can also be fitted for free wigs, receive their complimentary comfort quilt, or access resource materials. Proceeds from Journeys are allocated by our Memorial Hospital Auxiliary towards projects that benefit our oncology and hematology patients. Journeys is open

Monday – Friday: 10:30am – 2:30pm

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SPIRITUAL CARE

Our Spiritual Care Advocate is available to visit with patients and family, upon request. You can call (937) 578-6098, or ask a nurse to contact her.

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OTHER INFORMATION

  • Memorial Hospital is a smoke-free facility. The use of tobacco products on any hospital-owned property is not permitted.
  • For the health of all patients, we respectfully ask that you wash your hands or use sanitizing gel when entering a patient’s room. Please do not visit if you are ill with a cold, fever, diarrhea, flu, rash, or contagious disease.