The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient
Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.
OVERALL PROVIDER RATING
4.7 out of 5 180 ratings, 182 reviews)
Charlene Shuler
PATIENT REVIEWS
Patient comments are gathered from our Press Ganey Patient Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Memorial Health Patient - March 2021
Very good. Very attentive.
Charlene Shuler
5
Memorial Health Patient - March 2021
This is my last resort in getting help for my chronic back pain.
Charlene Shuler
5
Memorial Health Patient - March 2021
very good
Charlene Shuler
3.75
Memorial Health Patient - March 2021
good
Charlene Shuler
3.75
Memorial Health Patient - March 2021
always a wonderful experience with staff and my pain specialist. very satisfied
Charlene Shuler
5
Memorial Health Patient - March 2021
always a good experience
Charlene Shuler
5
Memorial Health Patient - March 2021
Always very pleasant experience.
Charlene Shuler
5
Memorial Health Patient - March 2021
Always treated very good, each and every time.
Charlene Shuler
5
Memorial Health Patient - February 2021
nurse practitioner was excellent.
Charlene Shuler
5
Memorial Health Patient - February 2021
Very friendly and helpful.
Charlene Shuler
5
Memorial Health Patient - February 2021
*Dr. Shuler is very helpful and friendly.
Charlene Shuler
5
Memorial Health Patient - February 2021
Always a good experience.
Charlene Shuler
5
Memorial Health Patient - February 2021
*Charlene is always attentive to my needs.
Charlene Shuler
5
Memorial Health Patient - February 2021
always a pleasure
Charlene Shuler
5
Memorial Health Patient - February 2021
good
Charlene Shuler
5
Memorial Health Patient - January 2021
I some times think that I am not treat like a person. I am a patient. I 82 years old and have a number of health issues each doctor I think just does their job
Charlene Shuler
2.5
Memorial Health Patient - January 2021
some time the medicine they give they do not explain exactly what they do. I have to find out the pharmacy what they actually do and what they are for. I think they think I am dump.
Charlene Shuler
2.5
Memorial Health Patient - January 2021
I have had 1 visit at this office & or with the staff here. Ive been in the health field for years. I was honestly expecting the worse. The whole staff was very kind, patient & went out of the way to explain everything. I have made sure to tell people how caring the staff have been towards me.
Charlene Shuler
5
Memorial Health Patient - January 2021
The nurse & doctor care about treating all my issues. I can honestly say that they care more in depth than the "primary care doctor" I have.
Charlene Shuler
5
Memorial Health Patient - December 2020
I'm very happy with my doctor's they take my medical needs seriously and they address them for what works best for me
Charlene Shuler
5
Memorial Health Patient - December 2020
excellent they listen to me they never rush me
Charlene Shuler
5
Memorial Health Patient - December 2020
she was nice, but acted as if I've done this before. she should give more time for patients, as most haven't been through this.
Charlene Shuler
2.63
Memorial Health Patient - December 2020
she seems to know her stuff, but she was very flat. it just seemed as if I was the 1,000th patient today and she was just going through the motions. she was very knowledgeable and did explain what the next steps would be
Charlene Shuler
2.63
Memorial Health Patient - December 2020
Everybody is always friendly and professional. Never had to wait until they were done doing something. As soon as you came through the door you were their main concern.
Charlene Shuler
5
Memorial Health Patient - December 2020
The doctor always comes in well informed about any concerns I expressed to the assistant. The assistant is always friendly and we chit-chat while vitals are being taken.
Charlene Shuler
5
Memorial Health Patient - December 2020
Never have felt rushed when the doctor comes into the exam room. Listens to my concerns regarding any aches or new pains and we discuss options I can try at home.
Charlene Shuler
5
Memorial Health Patient - December 2020
I have only high praise for the doctors, nurses and assistants in this office. They are friendly and never make you feel like you're interrupting them or need to get to the next patient. I have referred people to these two doctors and they are very happy them. Most of all they listen to every word you say about your pain and discomfort and they treat you with respect. Thank you.
Charlene Shuler
5
Memorial Health Patient - December 2020
I truly have been treated like family
Charlene Shuler
5
Memorial Health Patient - December 2020
EVERYONE THAT WORKS THERE IS VERY KIND AND COURTEOUS! I HAVE NEVER BEEN MADE TO FEEL UNCOMFORTABLE ABOUT MY VISIT. ALONG WITH BEING CONSIDERATE THEY HAVE A SENSE OF HUMOR THAT SHOUD BE IN ALL OFFICES. I ABSOULULY LOVE ALL OF THEM!
Charlene Shuler
5
Memorial Health Patient - December 2020
CHARLENE IS ONE OF THE MOST CARING AND NICEST CARE PROVIDERS I HAVE EVER HAD AND I HAVE MANY IN THE PAST 35 YEARS. ALONG WITH BEING PROFESSIONAL SHE IS JUST PLAIN SWEET
Charlene Shuler
5
Memorial Health Patient - November 2020
Always get excellent care when working with the entire staff.
Charlene Shuler
5
Memorial Health Patient - November 2020
I am always treated with respect and concerned.
Charlene Shuler
5
Memorial Health Patient - November 2020
Charlene is wonderful
Charlene Shuler
5
Memorial Health Patient - November 2020
I always have a great experience in this office.
Charlene Shuler
5
Memorial Health Patient - November 2020
I have no problem with any of the friendly staff. I am treated with respect and compassion
Charlene Shuler
5
Memorial Health Patient - November 2020
Charlene is fantastic! Always answers my questions and listens when I talk.
Charlene Shuler
5
Memorial Health Patient - November 2020
Both Drs. are always very polite and concerned about issues with health and pain. Always have a plan of action to take care of me. Staff is always pleasant and helpful as well.
Charlene Shuler
5
Memorial Health Patient - November 2020
Great respect
Charlene Shuler
5
Memorial Health Patient - November 2020
Great
Charlene Shuler
5
Memorial Health Patient - November 2020
Definitely would recommend
Charlene Shuler
5
Memorial Health Patient - October 2020
This office and all of the employees here are fantastic. They treat you with respect, talk to you like you are a person and not just a patient. They have always treated me genuinely. I would not go anywhere else.
Charlene Shuler
5
Memorial Health Patient - October 2020
I have a very hard time trusting any Dr's due to previous issues with a doctor. I trust this office completely.
Charlene Shuler
5
Memorial Health Patient - September 2020
All the staff are great treat you very good .
Charlene Shuler
5
Memorial Health Patient - September 2020
they are always nice.
Charlene Shuler
5
Memorial Health Patient - September 2020
I have great confidence in Dr Patel and Charlene
Charlene Shuler
5
Memorial Health Patient - August 2020
could not ask for better health care from this medical group - they are outstanding!!!!
Charlene Shuler
5
Memorial Health Patient - August 2020
they are outstanding health care providers!!!!
Charlene Shuler
5
Memorial Health Patient - August 2020
I have always had a good experience with this practice. Dr.Patel and Charlene Shuler is alway good during my follow ups.
Charlene Shuler
4.84
Memorial Health Patient - August 2020
I'm so grateful to have this team looking out for me.
Charlene Shuler
4.75
Memorial Health Patient - August 2020
Everyone, great people.
Charlene Shuler
4.75
Memorial Health Patient - August 2020
Charlene genuinely cares about her patients.
Charlene Shuler
5
Memorial Health Patient - August 2020
I don't mind my appointments or procedures at Memorial Pain Management because Dr. Patel has an awesome team. I actually look forward to seeing them at each visit. When you have a lot of health issues that require frequent doctors visits, it's nice to not dread going to them. Thank you!
Charlene Shuler
5
Memorial Health Patient - August 2020
All experiences have been very good, in fact, excellent. I have had NO bad experiences with this provider. I did have a bad experience with a staff member in the past and Charlene handled it and resolved the conflict much to my satisfaction
Charlene Shuler
5
Memorial Health Patient - August 2020
Charlene has always been easy to talk to, understanding and trusting of my ability to assess my treatment needs. She is professional, personable and excellent in all areas of performance that I have experience with her.
Charlene Shuler
5