Infection Prevention


Infection prevention is a priority at Memorial Health. We closely adhere to infection control practices, following the guidelines recommended by the Centers for Disease Control.

Infection control measures are routinely taken by all employees, even those who are not involved in direct clinical work with patients. In fact, all employees receive infection control education and training when they are hired, and ­­­­annual training is part of their competency reviews.  Each employee also receives influenza and other immunizations, as needed, and as related to their particular job circumstance. In addition, our volunteers receive education and training on infection prevention.

Personal hygiene, disinfection and sterilization of equipment and hospital areas, as well as compliance with handwashing protocols are major areas of focus.

Flowers and Plants

Cut flowers and potted plants are not allowed in certain patient care areas due to the increased susceptibility of patients to opportunistic infection, if the patient is taking multiple antibiotics, or has severe illness or immunosuppression. To be safe, check with the nurses in the patient’s area.

Visitor Policies

We ask that visitors be free of communicable diseases, particularly during flu season. Hygiene stations with hand sanitizer are located at hospital entrances and in other areas for visitors to use.

Memorial Health’s visitation policy is continuously revised and adjusted to support patients and their family in receiving care, while continuing to aid in the mitigation and spread of COVID-19.

Our current visitation policy states:
For patients admitted to the Inpatient Pavilion of Memorial Hospital, each patient may have two visitors during visitation hours and they may change each day. Re-entry will be permitted. Visitation hours are 8 a.m. to 7 p.m. and visitors must enter through the Memorial Inpatient Pavilion (Entrance A).

  • For admitted patients who are suspected or confirmed for COVID-19, one visitor may visit based on the following criteria:
    • For those who live with the COVID positive patient and have been exposed, the visitor must be vaccinated and free of COVID symptoms.
    • For those who do not live with the COVID positive patient, the visitor must be free of COVID symptoms.
    • All visitors to COVID positive patients must sign a waiver and wear appropriate masks/gowns.
    • Visitation hours for COVID positive patients are from 2-5 p.m. daily, for the duration of the patient’s isolation period.
  • Maternity patients of the Memorial Miracle Life Center may have two designated visitors that will be allowed to visit throughout the patient’s stay and can exit and re-enter as needed. A patient may have a doula as one of their designated visitors.
  • Emergency Room and Urgent Care patients may have one visitor, who may exit and re-enter as needed.
  • For patients receiving outpatient care (procedures/surgeries/testing/imaging/therapies) at Memorial Hospital or at a Memorial medical center/service location, each patient is allowed one visitor. Visitors must remain with the patient throughout their service but may be asked to wait in the waiting room at the discretion of the staff.
  • In addition, visitation exceptions will be made in the case of patients under the age of 18, end-of-life situations, and patients with disabilities.
    • For patients under the age of 18. These patients may have two visitors during their stay. Visitors must be parents or legal guardians.
    • For end-of-life care, discretion will be made by the physician.
    • For patients with disabilities. Each circumstance will be evaluated on an individual basis and tailored to clinical situations.
  • Visitors to Memorial Health must meet the following criteria:
    • Must be at least 18 years old.
    • Must wear a face covering at all times while within the facility. Wash hands frequently and maintain social distancing.
    • Remain in the patient’s room unless visiting Bistro ’52 (café) or our two gift shops.